Refund policy

Shabana Wasim Exclusive – Return & Exchange Policy

 

• All sales are considered final. We do not offer refunds on any purchases.

• Exchanges are only accepted in the rare case of a significant manufacturing defect, if the outfit is damaged during delivery, or if you have received an incorrect order.

• You must request an exchange within 7 days of delivery by emailing us at support@shabanawasim.com or calling our support line at
  +92-3335427310 (Monday–Saturday, 24/7).

• To be eligible for an exchange, the merchandise must be returned unused, unwashed, unworn, and unaltered, and in its original Shabana Wasim Exclusive packaging with all tags intact.

• Outfits purchased during sales or promotional periods are considered final sale and are not eligible for exchange.

• Please allow up to 3 weeks for all claims and exchanges to be processed after the returned item has been received by our team.